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Multiple Choice

Which of the following is NOT a disposition option NHS 111 can give at the end of a call?

NHS 111 dispositions are the actions or directions given at the end of triage to address urgent or possible emergency needs. They guide what the next step should be based on urgency. Scheduling a routine check-up for next month isn’t something NHS 111 would typically provide. That kind of non-urgent, routine booking is handled by your GP practice through its ordinary scheduling systems, not as an urgent disposition from 111. In contrast, advising self-care, arranging a same-day urgent appointment, or directing someone to call emergency services are all actions that fit NHS 111’s urgent care role.

NHS 111 dispositions are the actions or directions given at the end of triage to address urgent or possible emergency needs. They guide what the next step should be based on urgency.

Scheduling a routine check-up for next month isn’t something NHS 111 would typically provide. That kind of non-urgent, routine booking is handled by your GP practice through its ordinary scheduling systems, not as an urgent disposition from 111. In contrast, advising self-care, arranging a same-day urgent appointment, or directing someone to call emergency services are all actions that fit NHS 111’s urgent care role.