How should information governance be applied when sharing data between NHS 111 and other services?

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Information governance guides how data can be shared between NHS 111 and other services. Share on a need-to-know basis, with patient consent where possible, and ensure compliance with GDPR and local policies. This means only the information necessary to provide safe and effective care is shared, and it’s sent through secure channels with appropriate access controls. If the patient has given consent, that consent should be recorded and respected. In urgent situations where consent can’t be obtained in time, you may still share essential information to protect the patient’s safety, but you must rely on a lawful basis under GDPR and local policies and keep data minimised and secure. Sharing data freely with all parties would breach confidentiality and data protection rules, and sharing only with family members without consent would also breach privacy.